CloudFile Default File Folders Set To Hidden

Incident Report for On-Site.com

Resolved

This incident has been resolved.

Posted Jul 27, 2019 - 11:29 PDT

Monitoring

Problem has been fixed and team is monitoring.

Posted Jun 07, 2019 - 17:56 PDT

Investigating

We are currently investigating an issue where CloudFile default file folders (i.e. Lease and All Addenda) are marked as locked/hidden if a user does not have the Company-wide CloudFile Administrator permission.

Posted Jun 07, 2019 - 15:43 PDT

This incident affected: Property Productivity (CloudFile).