On-Site Service Status
All Systems Operational
On-Site System Performance ? Operational
Leasing Suite ? Operational
Document Services Operational
E-Sign Operational
Online Applications Operational
Online Renewals Operational
Pricing and Availability Operational
Screening Operational
Marketing Suite ? Operational
AdBlast Operational
Lead Management Operational
Relate 24/7 Operational
Reputation Scout Operational
Property Productivity ? Operational
CloudFile Operational
REV Operational
Resident Passport ? Operational
Payments ? Operational
Maintenance Request Operational
Move Me Operational
Ellipse Design Studio ? Operational
Film Studio Services Operational
Web Development Services Operational
Contact Center ? Operational
RenterRelations.com ? Operational
On-Site Integration Partners ? Operational
AMSI Operational
Bluemoon Operational
Cloud Storage Operational
Entrata Operational
Email Notifications Operational
MRI Operational
PayLease Operational
RealPage Operational
Yardi Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 19, 2024
Completed - The scheduled maintenance has been completed.
Jun 19, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 22:02 CDT
Scheduled - We are undergoing scheduled maintenance during this time.
Jun 18, 22:00 CDT
Jun 18, 2024
Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024
Resolved - This incident has been resolved.
Jun 8, 22:00 CDT
Update - A limited number of criminal screening sources are currently down. The application will show pending for criminal. We have reached out to our vendor and this is under investigation. We are actively monitoring the situation. It is being worked with the highest priority. Unfortunately, at this time we do not have an ETA. We apologize for any inconvenience this may have caused.
Jun 8, 10:23 CDT
Investigating - We are aware that some criminal searches are not completing and the application is in a pending state. The searches that are impacted involve only certain statewide searches. We have worked with the vendor. The ETA for resolution is late night / in the early morning. We apologize for any inconvenience this may have caused.
Jun 7, 13:28 CDT
Resolved - This incident has been resolved.
Jun 8, 21:55 CDT
Investigating - Currently, we are aware there are intermittent issues with accessing On-Site. Our engineers are actively working on this issue. We apologize for any inconvenience this may have caused.
Jun 8, 19:36 CDT
Jun 7, 2024
Completed - The scheduled maintenance has been completed.
Jun 7, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 22:10 CDT
Scheduled - We are under scheduled maintenance.
Jun 6, 22:05 CDT
Jun 6, 2024
Jun 5, 2024

No incidents reported.