On-Site - Pages Not Loading

Incident Report for On-Site.com

Resolved

After monitoring for several hours, pages have loaded consistently. If you experience any additional issues, please contact RealPage Support.

Posted May 26, 2021 - 11:20 CDT

Monitoring

We've deployed an update that has improved page load performance. The pages we observed loading slowly or not loading at all are now loading as expected. We will continue to monitor in the short term.

Posted May 26, 2021 - 08:43 CDT

Investigating

The team is aware that some On-Site pages are loading slowly (i.e. navigating to Recent Leasing Activity), while certain pages are not loading at all (i.e. reviewing a specific lease). We are investigating the issue.

Posted May 26, 2021 - 07:59 CDT

This incident affected: On-Site System Performance.