CloudFile Default File Folders Set To Hidden

Incident Report for On-Site.com

Resolved

This incident has been resolved.
Posted Jul 27, 2019 - 13:29 CDT

Monitoring

Problem has been fixed and team is monitoring.
Posted Jun 07, 2019 - 19:56 CDT

Investigating

We are currently investigating an issue where CloudFile default file folders (i.e. Lease and All Addenda) are marked as locked/hidden if a user does not have the Company-wide CloudFile Administrator permission.
Posted Jun 07, 2019 - 17:43 CDT
This incident affected: Property Productivity (CloudFile).