On-Site Service Status
All Systems Operational
On-Site System Performance ? Operational
Leasing Suite ? Operational
Document Services Operational
E-Sign Operational
Online Applications Operational
Online Renewals Operational
Pricing and Availability Operational
Screening Operational
Marketing Suite ? Operational
AdBlast Operational
Lead Management Operational
Relate 24/7 Operational
Reputation Scout Operational
Property Productivity ? Operational
CloudFile Operational
REV Operational
Resident Passport ? Operational
Payments ? Operational
Maintenance Request Operational
Move Me Operational
Ellipse Design Studio ? Operational
Film Studio Services Operational
Web Development Services Operational
Contact Center ? Operational
RenterRelations.com ? Operational
On-Site Integration Partners ? Operational
AMSI Operational
Bluemoon Operational
Cloud Storage Operational
Entrata Operational
Email Notifications Operational
MRI Operational
PayLease Operational
RealPage Operational
Yardi Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 6, 2021

No incidents reported today.

Mar 5, 2021

No incidents reported.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021
Resolved - After monitoring for several hours, we have not seen any additional concerns. Please feel free to contact our Customer Support team if you experience any issues.
Feb 22, 19:12 PST
Monitoring - We have deployed a fix, which has restored the ability to log-in and utilize our various products. We are continuing to monitor for concerns.
Feb 22, 12:21 PST
Investigating - We are aware of an issue that has caused On-Site to be unavailable for our users and renters. Our team is currently reviewing and working to find a resolution.
Feb 22, 12:11 PST
Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.