On-Site Service Status
All Systems Operational
On-Site System Performance   ? Operational
Leasing Suite ? Operational
Document Services   Operational
E-Sign   Operational
Online Applications   Operational
Online Renewals   Operational
Pricing and Availability   Operational
Screening   Operational
Marketing Suite ? Operational
AdBlast   Operational
Lead Management   Operational
Relate 24/7   Operational
Reputation Scout   Operational
Property Productivity ? Operational
CloudFile   Operational
REV   Operational
Resident Passport ? Operational
Payments   ? Operational
Maintenance Request   Operational
Move Me   Operational
Ellipse Design Studio ? Operational
Film Studio Services   Operational
Web Development Services   Operational
Contact Center   ? Operational
RenterRelations.com   ? Operational
On-Site Integration Partners ? Operational
AMSI   Operational
Bluemoon   Operational
Cloud Storage   Operational
Entrata   Operational
Email Notifications   Operational
MRI   Operational
PayLease   Operational
RealPage   Operational
Yardi   Operational
Other   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
On-site.com Response time
Fetching
Past Incidents
Aug 15, 2018

No incidents reported today.

Aug 14, 2018
Resolved - Incident has been resolved.
Aug 14, 17:03 PDT
Monitoring - Site back online fully functional.
Aug 14, 16:44 PDT
Investigating - Site is experiencing major performance problems again.
Aug 14, 16:03 PDT
Update - We are continuing to monitor for any further issues.
Aug 14, 15:49 PDT
Monitoring - Locks cleared in database and servers restarted. Site appears to be back online and functioning with out performance problems. Team is monitoring.
Aug 14, 15:49 PDT
Identified - Database locks related to e-sign. Lock holder was pdf files.
Aug 14, 15:48 PDT
Investigating - Site is experiencing slow performance
Aug 14, 15:38 PDT
Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018
Resolved - This incident has been resolved.
Aug 3, 15:52 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 3, 14:33 PDT
Identified - We have identified the issue and are working on a fix. ETA is 15 minutes.
Aug 3, 14:16 PDT
Update - We are continuing to investigate this issue.
Aug 3, 13:35 PDT
Investigating - We are currently experiencing a site outage. We are actively working to identify the problem.
Aug 3, 13:34 PDT
Aug 2, 2018

No incidents reported.

Aug 1, 2018

No incidents reported.