On-Site Service Status
All Systems Operational
On-Site System Performance ? Operational
Leasing Suite ? Operational
Document Services Operational
E-Sign Operational
Online Applications Operational
Online Renewals Operational
Pricing and Availability Operational
Screening Operational
Marketing Suite ? Operational
AdBlast Operational
Lead Management Operational
Relate 24/7 Operational
Reputation Scout Operational
Property Productivity ? Operational
CloudFile Operational
REV Operational
Resident Passport ? Operational
Payments ? Operational
Maintenance Request Operational
Move Me Operational
Ellipse Design Studio ? Operational
Film Studio Services Operational
Web Development Services Operational
Contact Center ? Operational
RenterRelations.com ? Operational
On-Site Integration Partners ? Operational
AMSI Operational
Bluemoon Operational
Cloud Storage Operational
Entrata Operational
Email Notifications Operational
MRI Operational
PayLease Operational
RealPage Operational
Yardi Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
On-site.com Response time
Fetching
Past Incidents
Mar 22, 2019

No incidents reported today.

Mar 21, 2019
Completed - The scheduled maintenance has been completed.
Mar 21, 05:19 PDT
Verifying - Verification is currently underway for the maintenance items.
Mar 21, 05:12 PDT
Update - Scheduled maintenance is still in process. We are expecting to have this completed by 11:00am Eastern time.
Mar 21, 04:44 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 22:05 PDT
Scheduled - Dear Valued Client,

Since On-Site joined the RealPage family, we've worked diligently to consolidate our system servers in the RealPage Data Center.

We are happy to announce that our server migration initiative is nearly finished.

As a result, we're reaching out to inform you that access to On-Site services will be unavailable on the morning of March 21 from 1:00am – 7:00am Eastern time.

We will promptly send additional notifications if there are any changes to this timeline.

Please contact your Account Manager if you have any questions or concerns.

Thank You,

Your Team at RealPage
Mar 20, 22:03 PDT
Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019
Resolved - This incident has been resolved.
Mar 13, 19:10 PDT
Update - We are continuing to investigate this issue.
Mar 13, 15:18 PDT
Investigating - IT is looking into what is causing the instability.
Mar 13, 15:17 PDT
Resolved - Code deployment has finished. We are no longer seeing Online Application 3.0 loading with a blank page.
Mar 13, 14:54 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 13, 10:45 PDT
Investigating - We are aware of an issue impacting customers using Online Application 3.0, where the application experience is not loading and instead is showing a blank page. We have identified a solution and are working to deploy a fix.
Mar 13, 10:45 PDT
Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.