Some Reports Inaccessible

Incident Report for On-Site.com

Resolved

All reports are complete. Our engineering team has fixed underlying performance bottleneck.

Posted Mar 24, 2017 - 14:29 PDT

Update

Most reports and all guest cards possible match searches are flowing. We are working to get the remaining few reports completed.

Posted Mar 24, 2017 - 13:08 PDT

Identified

Some reports are taking longer than usual to complete. Some searches for possible guest card matches are also stuck behind these reports in our queueing system. The needed fix has been identified and is being implemented.

Posted Mar 24, 2017 - 11:43 PDT